Refund Policy

  • The commercial or virtual registration is one of the main requirements for activating electronic payment services, and in the event that the commercial registration is not available, the electronic payment options that are allowed to be activated are limited to limited options such as PayPal or upon receipt only.

 

  • To complete the procedures for subscribing to this offer, you can contact the technical support team and obtain the necessary guidance through the available communication channels or visit us at the company's headquarters.

 

  • The electronic payment service is subject to special policies and procedures, please review customer service to help you and get the necessary guidance to complete the procedures. The activation of electronic payment services also requires the provision of some supporting documents and the filling of the designated form.

 

  • The procedures for activating the electronic payment services begin after completing all the required procedures. The competent authorities such as the bank reserve the right to accept or reject the commercial activity and activate the service.

 

  • The return or exchange policy provides multiple options in the event that the request is rejected, taking into account the deduction of administrative and bank fees in the event of a refund request.

 

  • The service applicant is not entitled to request a fee refund in the event of cancellation or rejection of the request due to failure to meet the service requirements within 30 days from the date of submitting the request.

 

  • The solutions offered are based on Software as a Service (SaaS) technologies, which rely on cloud systems, and the website and online store offer a default template and special features as a service that depends on an advanced central infrastructure and cloud systems.

 

  • The subscriber's responsibility is to provide all the contents referred to in this offer, and the work team is not responsible for designing banners or slides, as well as producing textual content or images on behalf of the subscriber.

 

  • The basic offer includes content addition service and basic training as follows:
    • About us page
    • Services page
    • contact information
    • Social media links
    • Basic site preparation